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Space watch notifications when I'm not watching the space

Colin Rhodes
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June 6, 2023

I'm getting email notifications from watching a Confluence space that I never selected to watch.  Clicking the "Stop watching space" link on the email loads this URL (with some values redacted): https://{tenant}.atlassian.net/wiki/users/removespacenotification.action?spaceKey={spaceKey}

That page shows an error does not list the relevant space as being watched.

```

The following error(s) occurred:

  • Your request could not be processed because a required security token was not present in the request. You may need to re-submit the form or reload the page.

```

Possibly related: I believe this started happening when I was given admin rights on another space (not the one that I'm getting notifications on)

How can I turn off these notifications (without also turning off emails for things that I actually want to watch)?

1 answer

0 votes
Jessica
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 22, 2023

Hi @Colin Rhodes 

Since you mentioned you are clicking on the email for the "stop watching space", could you confirm if this isn't an email meant or delivered for another account that you have access to?

It is possible that you may have a different email and/or Atlassian Account, and when you click on the link, this error message is presented as it was not meant for the account you are currently logged in.

You can also confirm if there are any watching spaces on your account by accessing the site, clicking on your Avatar profile > Settings, and checking on the tab watches and see if there are any spaces being watched there.

In case you don't have anything there nor other email accounts or Atlassian Accounts, please let us know and we advise you to contact your site-admin to have a ticket created with us at https://support.atlassian.com/contact/ to investigate further.

Cheers,
Jessica

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