System Error java.lang.IllegalStateException

[Erich Bruderer]

Cause

java.lang.IllegalStateException: There should be at least one AvatarProvider module registered in the plugin system.
    at com.atlassian.confluence.user.avatar.AvatarProviderAccessor.getAvatarProvider(AvatarProviderAccessor.java:30)

[Hyrum Steffensen _Appfire_]

Hello Erich,

Please take a look at this Atlassian documentation on, "Confluence will not start after adding AppDynamics to instance".

Regards,

Hyrum

[Erich Bruderer]

Hello Hyrum,

Thanks for your reply!

However, we don't use AppDynamics, so unfortunately I can't get any further with your article.

Regards,

Erich

[Hyrum Steffensen _Appfire_]

Hello Erich,

This is interesting. When a module is not found, this often happens when a plugin has been installed or upgraded and needs the plugin cache to be cleared. There are often other errors associated with the "module not found" error that give a better idea of what is going on. To find these errors, restart Jira and read the entire logs as Jira starts up. You most likely will find additional clues.

To clear the plugin cache, follow these steps:

• Restart Confluence (this usually fixes any plugin cache issue).
• Clear the plugin cache by following these Atlassian instructions.

Please answer the following:

• Have you made any recent changes to your system or upgraded any plugins?
• When did you first notice the error?
• Do you notice any unexpected behavior when the error shows up?
• What steps would we take to reproduce the error?
• Do you see any other errors in the Confluence logs (post the full stack).

Regards,

Hyrum