Table Excerpt include- PDF Export

[Fahad Ahmad]

Hi, 

I have  created a summary page in which a single table from various pages are shown using the excerpt include macro. When I try to export that summary page, the pdf page is void.  How can I resolve this issue? I need to print out that summary page.

PS: It has nothing to do with authorization and we use Scroll PDF Exporter for Confluence

Thanks. 

Kind regards.

[Tom Rough]

Hi @FA - thanks for the post. When you mention that the pdf page is void when exporting, did this mean that no content was included in the generated PDF or did the export attempt produce an error?

In general, Excerpted content should be included in PDF exports generated by our app, Scroll PDF Exporter. To help us investigate this further it would be great if you could provide an XML export for your example pages (both the page including the Excerpt and the exported page) that reproduce this issue - you can create a ticket here with this content. We can then investigate this further. 

Cheers, Thomas (K15t)

[Fahad Ahmad]

Hi @Tom Rough , 

thanks for your reply.

No content was included in the generated PDF. 

I have made a summary page, in which many tables are extracted using the Macro Table Excerpt include. That summary page is void when exporting with PDF Exporter for Confluence without showing any error.

We recently switched to confluence cloud and before that we could create the PDF in the Atlassian Confluence 7.12.0 version. 

I will create the ticket. 

Regards

FA

[Katerina Kovriga _Stiltsoft_]

Hi @FA ,

The Table Filter and Charts for Confluence app is our add-on. As for now export to pdf is not working with the Table Excerpt Include macro for Cloud.

We have this improvement in our backlog, and I've added your vote&link to this thread to the ticket. We'll get back here once the feature is implemented.

[Andrew Crile]

@Katerina Kovriga _Stiltsoft_ Any update on the print to PDF for Table Excerpt Include backlog item? 

[Katerina Kovriga _Stiltsoft_]

Hi @Andrew Crile ,

Unfortunately this ticket is still not implemented, but I've added one more vote (customer request) to it - we'll get to this thread once the feature is released.

[Katerina Kovriga _Stiltsoft_]

Hi @FA  @Andrew Crile ,

The fix was released - it may take 1-2 days to the new version of the app to get to all the Cloud instances, but now our macros are expected to be exported into pdf when you export the whole page as well.

[LeeSanne Guthrie]

Hi @Katerina Kovriga _Stiltsoft_ .  I just installed the trial version of Table Filter and Charts for Confluence today (V 1.2.195-AC).  I am still encountering the issue where my Table Except is not showing on the exported PDF.  Can you please advise on how I can get this fix?  Thanks!

[Katerina Rudkovskaya _Stiltsoft_]

Hi @LeeSanne Guthrie 

It seems that at the moment there are some issues with Confluence Cloud in general.

The same concerns export functions as well: sometimes we get empty files, sometimes the export can't be done at all due to the unexpected session error. We've tested the case on several instances using different accounts.

Recently everything has been working as expected.

https://developer.status.atlassian.com/incidents/rk2rz6lshhfx

[LeeSanne Guthrie]

@Katerina Rudkovskaya _Stiltsoft_ 

It seems that things are back to normal now. I Have a couple of Table Exceprt include on a page and it is still not adding those sections when I export to PDF or Export with Scroll PDF Exporter.  Data looks find on the page.  I have never been successful yet on seeing this data on any PDF.  

The version I am running for Table Filer and Charts for Confluence is 1.2.196-AC.  It appears to me to the most current version.  I am currently running the Evaluation license.

Any assistance you could provide would be great,

Thanks!

[Katerina Rudkovskaya _Stiltsoft_]

Export to PDF is not working for now as there's some issue on the Confluence side with the improved PDF export recently released, which helped to export pages with data inside macros. It seems that Atlassian rolled back to the old PDF experience. We've raised the ticket with them to get more details on this case and hope for their soonest reply and the issue fixing.

[LeeSanne Guthrie]

BOOOOOO!!  Thanks for your response @Katerina Rudkovskaya _Stiltsoft_ !!

[Katerina Rudkovskaya _Stiltsoft_]

Hi @LeeSanne Guthrie

Please notice that Atlassian has confirmed they indeed have rolled back to the old version of exporting:

On November 14, 2022, we rolled back the Confluence PDF export feature to its previous implementation. We understand the rollback will impact some marketplace apps that depend on Confluence PDF export to include app data embedded in Pages. We appreciate your patience and understanding while we address the issue.
We will post an additional changelog entry when we are ready to resume the rollout of the new export

[Evan Taylor]

We are keen to see this resolved.

Is there another path for escalation that we can take?

[LeeSanne Guthrie]

@Evan Taylor I have found that it will still export to Word then you can create PDF from Word.  Not pretty though.

[Katerina Rudkovskaya _Stiltsoft_]

Hi guys,

Please notice that you can export data wrapped with the Table Filter and Charts macros via the standard Confluence Export to PDF option now.

[Youri Hart]

We are also using Scroll PDF and Table and Filter and have the same issue. The Export option of Confluence is not an option as it misses the branding in the templates. Why does it take over a year to have this solved? 

[Katerina Rudkovskaya _Stiltsoft_]

Hi @Youri Hart, 

Unfortunately, technical limitations don't allow us to support this case.
We've already notified Atlassian about it, and the Scroll PDF vendor that may implement improvement on their side once. 

[Youri Hart]

In that case wouldn't it be possible to have the option to add the table as picture via your plugin? 

[Andreas Rettig]

Hello, we have exactly the same problem and that makes the plugin unuseable for us. PDF export is still an essential part of our documentation. Is there any chance to have this fixed soon? Otherwise, we'll have to find another solution and migrate everything, which will be a hell lot of work.

Very frustrating and disappointing.

[Stiltsoft support]

Hi @Andreas Rettig ,

The standard Export to PDF option works fine with our macros, you can use it freely.

If the case regards the Scroll Viewport app, then nothing can be done from our side to improve the compatibility of the apps. The Scroll Viewport vendor should be also aware about the issue.

[METIS Administrator]

hello @Andreas Rettig 
did you find a solution for this problem - I´m also suffering with scroll pdf and table excerpt include 
looking forward hearing & reading from you
regards, Wolfgang

[Andreas Rettig]

No. 
No solution. But I didn't spend so much time in that, once you fix something, the next thing breaks.

We'll try to get rid off as many Third-Party plugins as possible and we try to grant our customers access to our digital documentation instead of exporting them to PDF.

Makes life easier.