Hi community
I have a table and would like to calculate the NPS (Net Promoter Score) per quarter with the "table transformer" plugin. Data input is dynamic and data are grouped automatically from a CSV. Can someone help me to create a working sql statement?
SELECT
/*Calc NPS
https://omf.ai/lexikon/nps/
*/
ROUND(
((COUNT(CASE WHEN 'Literal of How likely are you to recommend the TDE App Party to a colleague?' >= 9 THEN 1 END)
/COUNT(*))*100)-
((COUNT(CASE WHEN 'Literal of How likely are you to recommend the TDE App Party to a colleague?' <= 6 THEN 1 END)
/COUNT(*))*100),2)
AS NPS
FROM T1
Fertigstellungszeit : NPS
2023 Q1 : 0
2023 Q3 : -25
Hi @Escmarc ,
We can suggest trying the following workaround:
Here my manually created table is a replication of your pivot table.
Then in the internal Table Transformer macro we flatten the array:
SEARCH / AS @a EX(TEXT('Col 2')->split(";")) /
RETURN(@a->'Col 1' AS 'Col 1', _ AS 'Col 2') FROM T1
In the second Table Transformer macro we calculate the types of the answers:
SELECT
'Col 1',
SUM(IF('Type' = "Promoter", 1, 0)) AS 'Promoter',
SUM(IF('Type' = "Detractor", 1, 0)) AS 'Detractor',
SUM(IF('Type' = "Medium number", 1, 0)) AS 'Medium number'
FROM
(SELECT *,
CASE
WHEN 'Col 2' >= 9 THEN "Promoter"
WHEN 'Col 2' <= 6 THEN "Detractor"
ELSE "Medium number"
END
AS 'Type'
FROM T*)
GROUP BY 'Col 1'
And in the external Table Transformer macro we calculate the NPS:
SELECT 'Col 1',
'Promoter'/('Promoter'+'Detractor'+'Medium number')*100 -
'Detractor'/('Promoter'+'Detractor'+'Medium number')*100 AS 'NPS'
FROM T*
Hope it helps your case.
Ingenious approach. I didn't realise that this kind of nesting worked. I tested and it worked. Thank you very much!
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