Trouble Starting Confluence after Upgrade: One or more Filters failed to start

[d-moore1]

Hello,

I recently upgraded our confluence server (linux) to the latest (from 5.3) in order deal with one of the recent security confluence vulnerabilities (which seemed to be affecting us - confluence was maxing out our CPU). I believe I've removed the malware and I've run the upgrade installer successfully. However I'm now getting a severe error in catalina.out followed by several warnings.

23-May-2019 07:06:35.763 INFO [Catalina-utility-2] org.springframework.web.servlet.mvc.method.annotation.RequestMappingHandlerMapping.register Mapped "{[/reload],methods=[PUT]}" onto publi$
23-May-2019 07:06:36.369 INFO [Catalina-utility-2] org.springframework.context.support.DefaultLifecycleProcessor.start Starting beans in phase 2147483647
23-May-2019 07:06:36.509 INFO [Catalina-utility-2] org.springframework.web.servlet.DispatcherServlet.initServletBean FrameworkServlet 'dispatcher': initialization completed in 7567 ms
23-May-2019 07:12:20.484 SEVERE [Catalina-utility-1] org.apache.catalina.core.StandardContext.startInternal One or more Filters failed to start. Full details will be found in the appropriate container log file
23-May-2019 07:12:20.485 SEVERE [Catalina-utility-1] org.apache.catalina.core.StandardContext.startInternal Context [] startup failed due to previous errors
23-May-2019 07:12:32.317 WARNING [Catalina-utility-1] org.apache.catalina.loader.WebappClassLoaderBase.clearReferencesJdbc The web application [ROOT] registered the JDBC driver [com.micros$
23-May-2019 07:12:32.318 WARNING [Catalina-utility-1] org.apache.catalina.loader.WebappClassLoaderBase.clearReferencesJdbc The web application [ROOT] registered the JDBC driver [org.h2.Dri$
23-May-2019 07:12:32.318 WARNING [Catalina-utility-1] org.apache.catalina.loader.WebappClassLoaderBase.clearReferencesJdbc The web application [ROOT] registered the JDBC driver [org.postgr$
23-May-2019 07:12:32.319 WARNING [Catalina-utility-1] org.apache.catalina.loader.WebappClassLoaderBase.clearReferencesJdbc The web application [ROOT] registered the JDBC driver [com.github$
23-May-2019 07:12:32.319 WARNING [Catalina-utility-1] org.apache.catalina.loader.WebappClassLoaderBase.clearReferencesJdbc The web application [ROOT] registered the JDBC driver [net.source$
23-May-2019 07:12:32.319 WARNING [Catalina-utility-1] org.apache.catalina.loader.WebappClassLoaderBase.clearReferencesJdbc The web application [ROOT] registered the JDBC driver [org.hsqldb$
23-May-2019 07:12:32.330 WARNING [Catalina-utility-1] org.apache.catalina.loader.WebappClassLoaderBase.clearReferencesThreads The web application [ROOT] appears to have started a thread na$
java.lang.Object.wait(Native Method)
org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:543)
23-May-2019 07:12:32.332 WARNING [Catalina-utility-1] org.apache.catalina.loader.WebappClassLoaderBase.clearReferencesThreads The web application [ROOT] appears to have started a thread na$
java.lang.Object.wait(Native Method)
org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:543)
23-May-2019 07:12:32.335 WARNING [Catalina-utility-1] org.apache.catalina.loader.WebappClassLoaderBase.clearReferencesThreads The web application [ROOT] appears to have started a thread na$
java.lang.Object.wait(Native Method)
org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:543)
23-May-2019 07:12:32.336 WARNING [Catalina-utility-1] org.apache.catalina.loader.WebappClassLoaderBase.clearReferencesThreads The web application [ROOT] appears to have started a thread na$
java.lang.Object.wait(Native Method)
org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:543)
23-May-2019 07:12:32.337 WARNING [Catalina-utility-1] org.apache.catalina.loader.WebappClassLoaderBase.clearReferencesThreads The web application [ROOT] appears to have started a thread na$
java.lang.Object.wait(Native Method)

Several more warnings follow this. Several of the help articles I've found suggest checking the atlassian-confluence.log file. However I don't see one in my atlassian/confluence/logs directory. I can see that our dedicated confluence user is running a "java" process, and that java is bound to port 8090 (our confluence port). Yet still cannot access confluence in my browser.

Has anyone run into anything like this?

Thanks,
Dan

[Diego]

Hello there Daniel!

As I see, this could be caused by more than one thing. I would start by:

Checking folder permissions

2. Check that <confluence-home> folder is owned by the user used to run Confluence and the user has enough permissions
3. Check that <confluence-install> folder is owned by the user used to run Confluence and the user has enough permissions
4. If the user does not have enough permissions, grant them.

How to Manage File and Folder Permissions in Linux

How to Set File and Folder Permissions in Windows

If permissions are all correct and the issue still shows the same problem, we can try this:

Checking Database Password

1. Shutdown Confluence
2. Go into <CONFLUENCE_HOME>/.
3. Open the confluence.cfg.xml file.
4. Check password and username for database

The main idea here is that something got lost during upgrade. Be it Folder Permisions or even Database Credentials . If you did not read it still, have a look here:

Upgrading Confluence

Let us know from you Daniel!