Two functional users in Confluence can't be deactivated

[Arno van Hemert]

I have two functional users in Confluence which I want to deactivate by deleting their autorization roles. When I try to delete them I get the message:

• Could not remove user 'tester' as a member of group 'SG_IN_O365_EMS'. Check your server logs for more information

In log I find the next message. Who knows what to do now?

2018-01-22 08:45:14,413 ERROR [http-nio-443-exec-54 url:/admin/users/removeuserfr...oup.action username:avhemert ] [bucket.user.DefaultUserAccessor] removeMembership Failed to remove 'tester' as a member of 'SG_IN_O365_EMS'
-- url: /admin/users/removeuserfromgroup.action | traceId: 0b2f851ec0ddccdf | userName: avhemert | referer: https://documentation.vitalhealthsoftware.com/admin/users/domembersofgroupsearch.action?membersOfGroupTerm=SG_IN_O365_EMS | action: removeuserfromgroup
com.atlassian.user.EntityException: com.atlassian.crowd.exception.OperationNotPermittedException: com.atlassian.crowd.exception.ApplicationPermissionException: com.atlassian.crowd.exception.ReadOnlyGroupException: Group <SG_IN_O365_EMS> is read-only and cannot be updated
at com.atlassian.crowd.embedded.atlassianuser.EmbeddedCrowdGroupManager.removeMembership(EmbeddedCrowdGroupManager.java:219)

[Christo Mastoroudes [Adaptavist]]

Hi,

I think you have a clue in the log.

Looking at the stack trace it seems that the user you want to remove is part of a group that is read only.

com.atlassian.crowd.exception.ReadOnlyGroupException: Group <SG_IN_O365_EMS> is read-only and cannot be updated.