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Unable to log-in on mobile due to changed letter caps

Aistis Zen
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February 18, 2022

If your password contains a colon, all letters prior to it will be shrunk on password paste and you won't log in.

As an example, take a password - asdasdAXXasdqwe:asdAsD. When pasting it from a password manager or notepad to a login popup it will be converted to asdasdaxxasdqwe:asdAsD


1 answer

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Pramodh M
Community Champion
February 18, 2022

@Aistis Zen 

It's not the problem with Confluence Site. It may be a browser problem or just remove the colon and check

I tested and it was fine when logging in on mobile!

Aistis Zen
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
February 18, 2022

Hi there. "Just remove the colon" doesn't fix the core problem. I understand that I can do that. 

Problem is on iOS 15.2.1 with the Confluence Cloud 3.17.0 app. I assume it utilizes a build-in browser.



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