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Unable to open the gliffy diagrams in edit mode for one of the user in my instance .

Gorrepati Satyavani
Gorrepati Satyavani February 3, 2023

Hello Experts..

Unable to open the gliffy diagrams in edit mode for one of the user in my instance .

What should we do..

Thanks

 

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Samie Kaufman - Your Gal at Gliffy
Samie Kaufman - Your Gal at Gliffy
Community Champion
February 3, 2023

Hi @Gorrepati Satyavani !

Please email our support team at support@gliffy.com if you haven't yet. To help trouble-shoot, we'll want some info about your account that you probably don't want to post publicly (like your Entitlement Number or SEN). 

Thanks so much!

Samie

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