Unable to publish page

[Shipra Jain]

I am unable to publish a new page and also, schedule publishing a page. I tried different browsers, cleared cache, restarting the laptop, but nothing works. How do I resolve this?

[Fabio Racobaldo _Herzum_]

Hi @Shipra Jain and welcome,

in order to perform a troubleshooting on issue that you are experiencing please perform the follwoing steps :

In your browser:

• Open developer tools in your browser, view the Network tab and reproduce the issue.

• After clicking Publish and observing the error on screen, look at the Network tab in developer tools.
• There will be a "<pageID>?status=draft" PUT request, which looks like this highlighted line:
  • 
• Select this line to view the PUT request, and navigate to the "Headers" tab:
  • 

Please let us know what is the result.

Fabio

[Shipra Jain]

Hi Fabio, 

Thank you for responding to my query. I am unable to follow the steps, this is the error I am seeing, please let me know how can I resolve this.

Thank you,

Shipra

[Fabio Racobaldo _Herzum_]

Hey @Shipra Jain , please take a look to the network tab 

[Justyna Gdowik _ Deviniti _]

Hi @Shipra Jain !
Seems like this topic was discussed in this thread.

• Selecting everything on the page (Ctrl+A)
• Copying and pasting it right back in place (Ctrl+C then Ctrl+V)
• Save

Hope it helps 🙌

[Shipra Jain]

Hi @jus I tried that does not work :( I am still unable to publish pages and also schedule publish.