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Unable to reset password

pcc_callcenter
pcc_callcenter March 16, 2020

I click 'Can't access your account?' for reset password and enter e-mail which registry by Admin JIRA completely in reset password page. When I click 'Send' the reset page is redirect to Office365 and I can't login. What should I do?

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Sajit Nair _Trundl_
Sajit Nair _Trundl_
Community Champion
March 16, 2020

hi @pcc_callcenter  -

It must be trying to send email via your outlook account. 
Can you try using an incognito mode ?

Regards-

SN

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