Unknown System Errors

[Brandon Viertel]

We recently upgraded our Confluence instance from 5.8.18 to 6.4.3. Our Confluence instance is reachable and functional, but it is crawling along with errors in the backend. Our content indexing is insanely slow (180k records at 12 hours as opposed to 1 hour before the upgrade) and the backend is exploding with errors. Here is a list of errors we are seeing, any help would be greatly appreciated:

• [Caesium-1-2] [engine.query.spi.HQLQueryPlan] performList HHH000180: FirstResult/maxResults specified on polymorphic query; applying in memory!

• [impl.schedule.caesium.JobRunnerWrapper] runJob Scheduled job LaasPerformanceLoggingJob#LaasPerformanceLoggingJob completed unsuccessfully with response JobRunnerResponse[runOutcome=ABORTED,message='LaaS performance logging is turned off']

• This one is a massive Java error:
  2018-02-28 14:40:42,085 WARN [ajp-nio-8009-exec-405] [confluence.impl.hibernate.ConfluenceHibernateTransactionManager] doRollback Performing rollback. Transactions:

    ->[null]: PROPAGATION_REQUIRED,ISOLATION_DEFAULT (Session #1637244781)

  -- url: /plugins/theme/engine/theme-resources.action | traceId: f1ab943da4e3b791 | userName: anonymous

  2018-02-28 14:40:42,088 ERROR [ajp-nio-8009-exec-405] [atlassian.confluence.servlet.ConfluenceServletDispatcher] sendError Could not execute action

  -- url: /plugins/theme/engine/theme-resources.action | traceId: f1ab943da4e3b791 | userName: anonymous

  com.atlassian.spring.container.ComponentNotFoundException: Failed to find component: No bean named 'parentSpaceManager' is defined
  

  Request Unique ID : 1f894dc0-3bfc-4dcd-9f74-0c1e81afb03e

  --------------------------

  JVM Stats

  --------------------------

  usedMemory = 3240376536
  usedMemoryInMegabytes = 3090
  availableHeap = 3202074408
  freeMemoryInMegabytes = 3053
  allocatedHeap = 6442450944
  freeAllocatedHeap = 3202074408
  totalMemory = 6442450944
  totalMemoryInMegabytes = 6144
  availablePermGen = 0
  maxPermGen = -1
  maxHeap = 6442450944
  usedHeap = 3240376536
  freeMemory = 3202074408
  usedPermGen = -1
  --------------------------
  Request Information
  --------------------------
  URL: https://answers.syr.edu/500page.jsp
  Scheme: https
  Server: answers.syr.edu
  Port: 443
  URI: /500page.jsp
  Context Path:
  Servlet Path: /500page.jsp
  Path Info: null
  Query String: skinId=ANSWERSHOME&key=Ensemble&resource=importcss&hash=1519658425282szh_CN7402131c587a84e4ee088cb3d1cec7ecd765481c9c798_
  --------------------------
  Attributes
  --------------------------
  javax.servlet.forward.request_uri: /plugins/theme/engine/theme-resources.action
  javax.servlet.forward.context_path:
  javax.servlet.forward.servlet_path: /plugins/theme/engine/theme-resources.action
  javax.servlet.forward.query_string: skinId=ANSWERSHOME&key=Ensemble&resource=importcss&hash=1519658425282szh_CN7402131c587a84e4ee088cb3d1cec7ecd765481c9c798_
  javax.servlet.error.status_code: 500
  com.atlassian.confluence.impl.profiling.DecoratorTimings: com.atlassian.confluence.impl.profiling.DecoratorTimings@766acd9b
  com.opensymphony.sitemesh.APPLIED_ONCE: true
  __cleanup_recursion_counter: 0
  com.atlassian.confluence.web.filter.validateparam.RequestParamValidationFilter_already_filtered: true
  atlassian.core.seraph.original.url: /500page.jsp?skinId=ANSWERSHOME&key=Ensemble&resource=importcss&hash=1519658425282szh_CN7402131c587a84e4ee088cb3d1cec7ecd765481c9c798_
  com.atlassian.labs.botkiller.BotKillerFilter: true
  com.atlassian.gzipfilter.GzipFilter_already_filtered: true
  Confluence-Request-Time: 1519848956375
  com.atlassian.confluence.web.ConfluenceJohnsonFilter_already_filtered: true
  org.apache.tomcat.util.net.secure_protocol_version: TLSv1.2
  javax.servlet.request.key_size: 256
  webwork.valueStack: com.opensymphony.xwork.util.OgnlValueStack@25ff2525
  confluence.themecontext:
  com.atlassian.confluence.themes.ThemeContext@66a6b95f
  javax.servlet.error.message:
  javax.servlet.error.servlet_name: action
  javax.servlet.request.cipher_suite: ECDHE-RSA-AES256-GCM-SHA384
  com.atlassian.confluence.security.websudo.MessagesDecoratorFilter__already_filtered__: true
  com.opensymphony.sitemesh.USINGSTREAM: false
  B3-TraceId: e022edc3d966be
  loginfilter.already.filtered: true
  javax.servlet.jsp.jspException: com.atlassian.spring.container.ComponentNotFoundException: Failed to find component: No bean named 'parentSpaceManager' is defined
  javax.servlet.error.request_uri: /plugins/theme/engine/theme-resources.action
  com.atlassian.core.filters.HeaderSanitisingFilter_already_filtered: true
  com.atlassian.prettyurls.filter.PrettyUrlsSiteMeshFixupFilter: true
  javax.servlet.error.exception: com.atlassian.spring.container.ComponentNotFoundException: Failed to find component: No bean named 'parentSpaceManager' is defined
  os_securityfilter_already_filtered: true
  com.atlassian.prettyurls.filter.PrettyUrlsSiteMeshFilter: true
  com.atlassian.confluence.util.profiling.ConfluenceProfilingStrategy.splits: []
  --------------------------
  Parameters
  --------------------------
  skinId : ANSWERSHOME
  key : Ensemble
  resource : importcss
  hash :
  1519658425282szh_CN7402131c587a84e4ee088cb3d1cec7ecd765481c9c798_
  caused by: com.atlassian.spring.container.ComponentNotFoundException: Failed to find component: No bean named 'parentSpaceManager' is defined
  at com.atlassian.spring.container.SpringContainerContext.getComponent(SpringContainerContext.java:79)
  caused by: org.springframework.beans.factory.NoSuchBeanDefinitionException: No bean named 'parentSpaceManager' is defined
  at org.springframework.beans.factory.support.DefaultListableBeanFactory.getBeanDefinition(DefaultListableBeanFactory.java:698)
  
  

• [ajp-nio-8009-exec-433] [common.error.jersey.ThrowableExceptionMapper] toResponse Uncaught exception thrown by REST service: Object of class [com.atlassian.confluence.pages.Page] with identifier [58916873]: optimistic locking failed; nested exception is net.sf.hibernate.StaleObjectStateException: Row was updated or deleted by another transaction (or unsaved-value mapping was incorrect) : [com.atlassian.confluence.pages.Page#58916873]
  

  org.springframework.orm.hibernate.HibernateOptimisticLockingFailureException: Object of class [com.atlassian.confluence.pages.Page] with identifier [58916873]: optimistic locking failed; nested exception is net.sf.hibernate.StaleObjectStateException: Row was updated or deleted by another transaction (or unsaved-value mapping was incorrect) : [com.atlassian.confluence.pages.Page#58916873]

• [Caesium-1-1] [pdfbox.pdmodel.font.PDTrueTypeFont] <init> Using fallback font 'LiberationSans' for 'TimesNewRomanPS-ItalicMT'

Any assistance would be excellent.

Thanks, 

Brandon 

[AnnWorley]

Slow performance can be caused by such a wide variety of variables that we need to make a more comprehensive investigation. I created a support ticket on your behalf - you should see an email from the portal soon.

[Pablo Ronco]

How was this resolved? I just updated to confluence 6.13 and have more or less the same errors.

I just managed to resolve this one:

• [impl.schedule.caesium.JobRunnerWrapper] runJob Scheduled job LaasPerformanceLoggingJob#LaasPerformanceLoggingJob completed unsuccessfully with response JobRunnerResponse[runOutcome=ABORTED,message='LaaS performance logging is turned off']

By disabling the LaaS logging, however I don't really get what is the implication.