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Using Confluence 6.14; we've made a major push for a community accessible knowledge base. That know

Victoria Harpe
Victoria Harpe August 29, 2019

the new knowledge base is name ITS Knowledge Base.  But what is bing searched is one named /customer/kb

There is not a space named customer kb or a page that we can find. Is that some type of default?

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Shannon S
Shannon S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 2, 2019

Victoria,

Thank you for contacting us. From what I understand, when users search on your Service Desk, it's searching a different space? Can you show me what you mean by that? Please provide a screenshot if possible.

Regards,

Shannon

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