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Is Confluence down?

Deleted user July 6, 2023

Confluence just stopped working, not only on our own cloud but on other I tried too. However, it says "All Systems Operational" in the Atlassian's status page. Are we the only ones having problems?

5 answers

2 votes
Stephen Sifers
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 6, 2023

Hello y'all, repeating our messaging from our Support site to ensure everyone has updated information.

We have identified the root cause of an issue with an internal infrastructure component that has been impacting multiple Cloud products (including Jira Software, Jira Service Management and Confluence) and customers. This issue had led to a performance impact and, in some cases, outages. We have implemented a fix to resolve the issue and recovery is in process.

Further updates will be posted to our incident report directly.

Regards,
Stephen Sifers | Community Product Lead

1 vote
Aron Gombas _Midori_
Community Champion
July 6, 2023

There are active incidents related to several Atlassian services.

Follow here: https://status.atlassian.com/

1 vote
Deleted user July 6, 2023

I got to report the problem, and even got a confirmation email (confirming that they received the report, not that they acknowledged the problem yet). That's all I know for now

1 vote
Peter J Lennartsson July 6, 2023

We got same issues here ,  unfortunately when i create a ticket with support it also fails at the moment failing to confirm cloud URL and login . 

Jira Still works though. 

0 votes
Deleted user July 6, 2023

I get the following error message when trying to load Confluence, after waiting for it to just give up loading:

The code associated with this error: 9kre0t.

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