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We've Hit a snag (different error codes and site won't load)

James Konderla
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November 21, 2024

My site has been up for around 4-5 months now and has been working perfectly. Today I tried going to it and the page either won't load (displaying just the Confluence icon and nothing else) or it will partially render but display a "We've hit a snag" error.

Screenshot 2024-11-21 152214.png

I've tried all the traditional troubleshooting steps (cleared cookies/cache, different browser - chrome, firefox, edge, safari, different computer) and even tried using my phone with the same results so it looks like this is server-side. I tried looking on the forum but since the error code is different each time I doubt I'll ever find anything. Since I have "community support" I can't even open a ticket on this...has anyone seen this before?

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James Konderla
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
November 21, 2024

Nevermind, RIGHT after I posted this the issue resolved itself (I love being in IT sometimes). Still, I'm open to an theories on why/how it happened in case it does come back.

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