When Editing the page, get response This page is taking longer to load

[yustiantenegar]

Hi how to solved problem when i tried to edit page. 

Page response with  

"This page is taking longer to load than usual. Give it a few moments, then try refreshing. Still having issues? Contact your Confluence admin."

Thank you

[JP _AC Bielefeld Leader_]

Is this browser dependent? We lately had some issues with Firefox.

[Shannon S]

Not generally, no. Have you been able to replicate it with Private Browsing and all add-ons disabled?

Regards,

Shannon

[Shannon S]

Yustian,

This is more than likely related to your other question from last November:

• Cannot Save Page

In this thread, someone asked you to check out the article, Troubleshooting Collaborative Editing.

Can you tell us what were the results of that test? Can you share the details from the Confluence Server logs when you attempt to edit the page?

If you are running Confluence behind a firewall or proxy, what are the results if you disable that firewall or proxy?

Note that this is also in relation to the advice that Fabienne gave you.

Regards,

Shannon

[Fabienne Gerhard]

Hi @yustiantenegar - there may be a few causes for that. Have a look on this knowledge article. 

For me it normally works out perfect to restart Synchrony.