Unable to use Create from Template Macro

[Jacob Aicher]

Recently my team and myself have not been able to use the Create from Template macro. When we click it, there's a spinning wheel that appears like normal but no Template opens up for us to edit. Anybody else experiencing this?

[Jami Davis]

Located this: https://jira.atlassian.com/browse/CONFCLOUD-69212

[Jami Davis]

We are experiencing the same issue. It worked last week in Chrome, but not this week. Sometimes it will work when using Edge. 

[Valerie Palmer]

While waiting for the fix I've been able to click the button multiple times and it eventually works.  Atlassian has a fix for this issue and should be released in the next two weeks according to CONFCLOUD-69212