Whiteboard Remains Read-Only After Deleting Another to Meet Standard Plan Limit

[Ryo Koezuka]

Hi, 

I'm facing an issue with Confluence Whiteboards on our Standard plan.

I tried to create a fourth whiteboard and, as expected, hit the plan's limit. This caused one of my whiteboards to become read-only. To resolve this, I deleted one of the other whiteboards to bring our total count back down to three.

However, the whiteboard that became read-only is still stuck in read-only mode, and I cannot edit it. I expected it to become editable again automatically.

Is there a specific action I need to take to make it editable again, or is there a delay before the system recognizes the change?

Any help would be greatly appreciated. Thank you!

[Tanya -]

Hey Ryo, 

Greetings !! I hope you are doing well. 

I understand you are facing an issue with the standard plan limit for the whiteboard : 

Yes, your understanding is correct on the Confluence Cloud Standard plan; the main limits for whiteboards are:

• Active whiteboards: Each user can have up to three active whiteboards. If you create more than three, only your last three created boards will remain editable; the rest become read-only.

• Board permissions: You get granular control over whiteboard permissions, similar to other Confluence content. 

Document for reference: 

Understand Confluence whiteboards plans and features

If your issue is still unresolved, feel free to raise ticket for further investigation. 

Regards, 

Tanya