Whiteboard auto changing shape colors to black

[Howard_ Marion]

I've been using the Whiteboard feature in Confluence and am experiencing an issue where the border color I select isn't saving.

When I change a shape’s border color and navigate to another page, the color resets to black when I return. This doesn’t happen on my older Whiteboard (created before today), but if I copy it, the copied version also has the issue—all shape borders turn black.

Anyone know how to fix this?

[Tomislav Tobijas]

Hi @Howard_ Marion ,

I've experienced something similar with arrow shapes/connectors where they would not save on one specific whiteboard for some reason. TBO, I didn't find a solution for that nor did I try to copy those problematic elements to a new whiteboard to check the behavior there.

I also tried searching for open suggestions/bugs but didn't find any related to what you've mentioned. 🫤

I would maybe suggest trying to reach out to Atlassian Support as you can also give them access to your site to see if they can debug the problem that's causing these changes not to be saved.

Cheers,
Tobi