Why has my copy page feature disappeared

[Olivia Mundahl]

I'm not sure what happened, but I'm no longer able to copy pages, not even as an admin. Is there a bug in our system? 

[Trudy Claspill · Accepted solution]

@Olivia Mundahl 

Today on my Cloud instance I noticed that the Copy action has been renamed Duplicate. I don't suppose that is what has happened in your system also?

[Tinker Fadoua]

Yes I am seeing the same change and it does copy to another space.

@Olivia Mundahl  look for duplicate versus copy

Thanks @Trudy Claspill !

Best,

Fadoua

[Olivia Mundahl]

Thank you, @Trudy Claspill and Atlassian Community as a whole!

My initial messing around with that feature (before I asked the question here) gave me weird parent options, so I will look into the settings.

Thanks again - I will forward this information to my company as well.

Have a lovely weekend!

Olivia

[Matheus Z]

Hi @Olivia Mundahl,

Welcome to the Atlassian Community! 

I understand you’re unable to see the “Copy page” option. As others have mentioned (thanks, Tinker!), this option has recently been renamed to “Duplicate.”

To see the “Duplicate” option, you’ll need the Add page permission in the space where you want to create the copy. If you’re copying the page to a different space, you’ll also need this permission in the destination space.

How to check your permissions:

• Try editing an unrestricted page or creating a new page in the space. If you can do either, you likely have the required permission.
• If you’re unable to create or edit pages, you may not have the necessary permissions.

What to do next:

• Reach out to a space admin and ask them to review your permissions. They can check if you (or your group) have the Add pages permission.
• If you’re an admin, you can grant yourself admin permissions by going to Confluence Settings > Security > Space permissions. Find the space you need, click Recover admin permission, and then update the permissions as needed.

If you’re still having trouble, please let me know and share what permissions you currently have in the space. I’m happy to help further!

Best,

Matheus

[Tinker Fadoua]

Welcome to the Atlassian Community @Olivia Mundahl !

• Are you unable to see the "copy" option?
• How about other team members?
• Did you try another Browser?

If you can answer the following questions it will be helpful.

Best,

Fadoua

[Olivia Mundahl]

Hi Fadoua,

• I'm unable to see the "copy" option
• The team members I've checked with are also unable to
• I tried another browser to no avail

Thanks in advance! 

Olivia

[Tinker Fadoua]

One last question please before I reach out to Atlassian. Do you think an admin made it unavailable for internal reasons?

Best,

Fadoua

[Olivia Mundahl]

I do not. 

I've been in close contact with our IT manager and CTO, and neither one has tinkered with the settings.

Cheers,

Olivia

[Tinker Fadoua]

Thank you for your answers and patience! I requested Atlassian's assistance.

If you can please share with us the problem once it gets solved it would be very appreciated.

Best,

Fadoua

[Olivia Mundahl]

Will do! Thanks for helping out thus far :)

[Tinker Fadoua]

My pleasure 😊