Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

do not receive email notifications

Алексей Исаков September 21, 2021

I have subscribed to all articles, but for example today (the problem has been about 1 week) I did not receive half of the notifications. Although Push notifications arrive fine. The problem concerns messages about comments to articles, but sometimes article edits are not notified. Please help with the question.
This is not only for me, but also for other colleagues.

3 answers

0 votes
Kishan Sharma
Community Champion
September 21, 2021

Hi @Алексей Исаков 

Not sure if you are hit with this active incident which is still being investigated. You can ask your site admin to raise a ticket with Atlassian Support for this.

Алексей Исаков September 21, 2021

https://support.atlassian.com/contact/

the form of sending is not working

I can't select a product and there is no submit button

Kishan Sharma
Community Champion
September 21, 2021

Are you sure that you are site admin of the site ? Because site admins can see their site listed in the "Which product is this for" dropdown, which doesn't seems to be the case, as per your screenshot.

0 votes
Алексей Исаков September 21, 2021

Screenshot_1.png

the form of sending is not working

0 votes
Mayur Jadhav
Community Champion
September 21, 2021

Hi @Алексей Исаков 

Welcome to the Atlassian Community!!!

Yes exactly already few users also facing a same issue.

I request you to please raise a ticket to Atlassian Support.

Thanks,

Mayur

Алексей Исаков September 21, 2021

I have not found a link to
How could I not be an administrator to submit an ticket?

Алексей Исаков September 21, 2021

Screenshot_1.png

the form of sending is not working

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
TAGS
AUG Leaders

Atlassian Community Events