Clare contacted us directly. Clearing the browser cache solved it.
Great! So, was it an intermittent issue with her colleague due to browser caching?
Thanks @David Benson _draw_io_ for sorting it out and confirming.
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Hi @Clare Lawson ,
Could you please confirm that the steps are followed same as described here in this earlier post with draw.io - https://community.atlassian.com/t5/Confluence-discussions/Embedding-an-existing-Draw-io-diagram-into-Confluence/td-p/695217?
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