emails about confluence, but have no access due to administrator not approving my request

[Simon Garrod]

can I be approved or can you stop sending the emails.

Thanks,

Simon  simon@unsw.edu.au

cseunsw.atlassian.net

[Thiago P _Atlassian Support_]

Hey there @Simon Garrod ,

Do you know if there's any other Confluence admins that could help you?

Let me see if I can help...

[Vishalakshi Narayana Swamy]

Hi @Simon Garrod

Welcome to Atlassian community!

Can you please let us know what kind of emails you receive related to the product are those marketing emails etc.

Because, in confluence cloud individual user can configure their email preferences from their account.

You can access your profile in id.atlassian,.com, then email settings, and either uncheck specific notification options or unsubscribe from all emails related to marketing or product updates. 

To disable any push notification across the site, admin access is required.

Hope this helps!

Best Regards,

Vishalakshi Narayanaswamy

[Tinker Fadoua]

Welcome to the Atlassian Community @Simon Garrod !

You have to be careful as you are sharing your information with the whole world.

Can you please elaborate what is the problem you are having?

Best,

Fadoua

[Simon Garrod]

I keep getting emails about confluence and when I try to access the information, I am told that I need to request permission from the administrator. Unfortunately this account has no administrator as they have left the organisation.

How do I put in a support call to get myself removed from this account?

Thanks,

Simon

[Tinker Fadoua]

Let me request Atlassian's help.