https://confluence.namirial.com/display/eSign/API+Documentation#APIDocumentation-Callbacks not able

[gagana.thammareddy]

I am not able to reach out confluence jira 

[Hans Polder _Devoteam_]

@gagana.thammareddy ,

Welcome to the community!

You've added labels 'cloud', however it seems that this environment is self-hosted. I gather this from the url (it doesn't include ".atlassian.net" AND the look & feel of your environment looks a lot like Confluence Data Center.

You should try reaching out to the people in your company that manage this environment and ask them to investigate this issue - and if needed they can raise a support ticket to Atlassian for further support.