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public links options not available

Lewis Hall January 28, 2021

Hi

Im following instructions here but there is no menu item for 'public links' https://confluence.atlassian.com/ge/public-links-979425312.html

Anonymous access is definitely turned off. I've looked everywhere.

Sounds like a very useful feature if someone can point me in the right direction please??

Cheers! 

 

2 answers

1 accepted

1 vote
Answer accepted
Matt Reiner _K15t_
Atlassian Partner
January 29, 2021

Hey @Lewis Hall

I've seen on another post that someone had to open a case with Atlassian to fix this. I'm not sure what they did, but they were able to get the setting to appear.

0 votes
Brant Schroeder
Community Champion
January 28, 2021

Are you a product admin?

Lewis Hall January 29, 2021

Hi Brant, yes im the site and org admin. Cheers!

Brant Schroeder
Community Champion
February 2, 2021

I was out that last few days, were you able to make any headway on the issue.   Also found out that public links is being slowly rolled out so you might not have access to it yet but could request it through a support request.

Lewis Hall February 3, 2021

Hi Brant I created a support ticket and Atlassian were able to turn it on for for me. Cheers!

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