reminder of licence expiry

[Stephen Elkington]

Hi

I have in a Confluence page a table of clients with licences for a product that expire on different dates and can be renewed for 1, 2 or 3 years.

Is there a way I can get reminders 60 and 30 days before these renewals?

The dates are created using the //ddmmyyyy shortcut and aren't on a checklist or assigned to a person using @username so no easy tricks there that I can think of.

Appreciate your help

[Shannon S · Accepted solution]

Hello Stephen,

Thank you for contacting us about this. 

There's no built-in reminder feature in Confluence, but this exists as an add-on for Confluence Server (but not Cloud):

• Task Reminder for Confluence

As you're on Confluence Cloud, I would recommend that you vote on the following feature request to add this feature into Confluence:

• CONFCLOUD-36087 Tasks Reminder
• CONFSERVER-36087 (Same feature, but for Server)

Your other option would be to use our add-on product Team Calendars for Confluence and create events there and set reminders on the events that way.

Let me know if you have any questions about that.

Regards,

Shannon

[Aron Gombas _Midori_]

If you can move each license to its own page and use page metadata to store the license details like "Product name", "Tier", etc., then you can set an expiration date for the page itself:

If you set the license expiration date to the page expiration date, then you can set up a custom notification with this CQL:

arch.expirationDate > now("-30d")

It will send a notification 30 days before the expiration date. 

Plus:

1. You can schedule this to be sent with any custom frequency (daily reminder of all licenses expiring soon, weekly reminder, etc.)
2.  You can set a page owner to each page who can be the person responsible for that license. After he took care of the renewal, he can just update the expiration date to the new one and forget about that license until the next expiry.

(Discl. this approach utilizes the Better Content Archiving app. It is a paid and supported app developed by our team.)