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shifted page tree

Ca Po August 14, 2023

Hi,

in my company we use Confluence 7.19.3 with Edge.

One of my colleagues has problems with the page tree visualization (see picture).

Any hints to fix it ? THANKS !

shiftedpagetree.jpg

Update Aug. 29th:

The problem is still active. Microsoft Edge Update didn´t solve the issue.

2023-08-29 08_01_25.jpgshifted.jpg

2 answers

1 vote
Ca Po August 14, 2023

It works great in Firefox... Can´t send the picture because of privacy issues. 

Marc - Devoteam
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August 14, 2023

Hi @Ca Po 

If it only happens in Edge, is the latest version of Edge installed?

Could your user clear out all history and cookies?

Ca Po August 14, 2023

Cookies and History cleared. Nothing changed.

We use "Microsoft EdgeVersion 114.0.1823.86 (Offizielles Build) (64-Bit)" don´t know if this is the latest version. 

Marc - Devoteam
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August 14, 2023

Hi @Ca Po 

The latest Edge version is: 115.0.1901.203

So I would update the uses with the issues to this version, or check other users experience and their version.

But if it works in a browser other than Edge, to me its an Edge problem and not a Confluence issue

Like Rodrigo likes this
Ca Po August 14, 2023

OK, next Update will be in 2 weeks. Let´s see if the problem will be solved !

Thanks to everyone .

Matt Parks
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December 8, 2023

I am running Confluence DC 7.19.8 and have a user experiencing a similar issue, but it's happening in both Edge and Google, both standard and incognito (and cache cleared, reboot, etc. but no change in behavior..

I've asked him to download Firefox to see if that behaves differently.

Chrome is on 118.0.5993.159

Edge is on 119.0.2151.97

No one else on our instance has reported the issue and he sees it on every space, which certainly makes it seem like a browser issue.

 

Any insight would be appreciated.

0 votes
Sayed Bares _ServiceRocket_
Community Champion
August 14, 2023

@Ca Po welcome to the community!

Is the issue reproducible on other browsers? can you elaborate further your issue? In the screenshot I can only see blurred data

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