Looking at options to start a knowledge management process. confluence comes up in a lot of research. what is needed to implement a knowledge management (internal staff - not customer service reps) system? recommendations encouraged.
Hi @Mickey Lewis
This page is probably a good start for what you're looking to do:https://confluence.atlassian.com/doc/use-confluence-as-a-knowledge-base-218275154.html
For help with setting up Confluence Server in the first place, these might be helpful: https://confluence.atlassian.com/doc/system-requirements-126517514.html
https://confluence.atlassian.com/doc/confluence-setup-guide-135691.html
Cheers,Bradley
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