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zombie process of user "confluence" causes High CPU usage

VujacicSun April 19, 2019

First of all, the server I run Confluence has no enough disk for the weekly backup job for the Confluence website and I can not access the Confluence website from my web browser.

Then, I run stop-confluence.sh which reports that kill the process failed. I run 'kill -9 XXXX' on the confluence process I can see in the 'top' command shows.

Then, I start the confluence server by running 'start-confluence.sh' as root. But I still cannot access the Confluence website and I found the zombie process of user "confluence" causes High CPU usage:

conf.jpg

and I CAN NOT kill the process any more, even I reboot the system.

I see in the atlassian-confluence.log as following:

2019-04-19 13:30:29,421 WARN [synchrony-interop-executor:thread-2] [plugins.synchrony.bootstrap.DefaultSynchronyProxyMonitor] pollHealthcheck Could not ping the synchrony-proxy [http://127.0.0.1:8090/synchrony-proxy/healthcheck]: {}
-- url: /longrunningtaskxml.action | referer: http://****:8090/admin/restore-local-file.action | traceId: 5eb0806c7e6e9c96 | userName: *** | action: longrunningtaskxml

 

The Confluence Version I used is 6.9.1-x64

2 answers

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Daniel Eads
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 22, 2019

Hey Vujacic, welcome to the Community.

As Bastian linked, it looks like your instance has been attacked due to a security vulnerability. I've written up some general first steps for detection (you've identified a malicious process) on this article. For your case, I would recommend looking at the crontab next (instructions in the article) to stop the process from re-launching itself.

We are happy to help on this question if you continue to have issues after going through the article. Please let us know!

Thanks,
Daniel | Atlassian Support

VujacicSun April 23, 2019

Thanks for your help. 

I see the virus in '/var/spool/cron/confluence' and I have upgraded Confluence already.

Thx!

0 votes
Answer accepted
Bastian Stehmann
Community Champion
April 20, 2019

Hi @VujacicSun ,

There is a vulnerability in confluence that is attached a lot this month and it seems that you have been hit by that.

Here is the advisory regarding this https://confluence.atlassian.com/doc/confluence-security-advisory-2019-04-10-968660855.html

VujacicSun April 23, 2019

Thanks for your help. 

It's exactly the problem as you attached and I have upgraded Confluence from 6.9.1 to 6.12.4. It seems back to normal.

Thx!

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