Share Your Experience: Data Residency in Cloud

[Uli Mauersberg]

Hi Enterprise Community!

My name is Uli, and I’m a Product Designer at Atlassian.

We’re currently exploring ways to enhance the Admin Hub Data Residency experience for cloud, and we’d love to hear your thoughts! 

We would love your feedback on the following:

• How do you currently use Data Residency?
• What aspects of the experience work well for you?
• What challenges have you encountered?
• Are there features or capabilities you wish were available?

Many thanks!

[Benedikt A.]

We use Data Residency in Europe. 

One of the biggest problem we had: when moving to our region, data from 3rd party products got lost without former hint. (Tempo Worklog)

Also, the Data Residency move was sheduled to a specific date, but the actual move was done two weeks later, which caused additional trouble, as we are date sensitiv due to billing processes and such.

To sum it up: we will not move to any other region again if we can avoid it in any way!

[Uli Mauersberg]

Thank you for taking the time to share your experience. We truly appreciate your feedback—it helps us understand where we can make meaningful improvements.

[Sami Shaik]

We use Data Residency from the EU. However, our apps execute from the US and other regions, which is causing some issues during workflow transitions.

[Craig Castle-Mead]

Hi Uli,

The registration link forces you to create an account and complete a full profile on userinterviews.com (including a lot of personal information). This isn’t the usual process that happens, had a similar issue with https://community.atlassian.com/forums/Enterprise-articles/Paid-research-opportunity-for-Atlassian-Administrators/ba-p/2999201?utm_source=atlcomm&utm_medium=email&utm_campaign=&utm_content=post earlier and Patrick said the research team helped resolve the issue. Suggest you contact them to resolve the issue. 

CCM

[Uli Mauersberg]

Thank you Craig