Hello everyone,
I have a question regarding the email notifications in crucible. At the Moment crucible sends Emails to all review participants for about everythin. (Every comment, finding, new review, closed review etc.)
I would like to set it up so that by default no one gets any emails or only for new review assignments.
In my profile settings I have deactivated all email notifications but still get some emails from crucible.
Any suggestions?
Not that I've found.
I strongly suggest my users set their Profile Settings to the below so that they get emails when they have an action. I gave them a write-up explaining the settings I suggest they use and why. After that it's up to them. When they complain, I ask them if they've read the write-up and configured their profile settings. Inevitably the complainers haven't done so, and those who've read it finally understand their options and configure their profile they way they prefer. My write-up is below and matches our process. Your process may be different.
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Notifications.jpg
I recommend you pick the settings that make it easiest for you to know when you have a task on an active review. Settings can be changed easily as needed.
I could optionally leave it set to No for both Uncomplete options, and only go turn on "Uncomplete review if revision is added" when I had actually noted a defect to save that bit of "unnecessary work", but that actually takes a couple of button clicks more than just hitting "Complete" a second time.
All this said, some folks hate being "Uncompleted". If you prefer to watch things manually, just set both options to No. Others prefer to read everything on a review, and may want both Uncomplete options set to Yes.
Remove your mail server, and there will be zero emails because it will have no method to send them.
Administration | Global Settings | Server | Mail Server | Delete config
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That would obviously stop all emails from crucible. But that is not what I want. Is there no way to adjust the amount of mails that the server sends?
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Not that I've found. The individual user profile settings reduce but won't eliminate emails.
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Okay thanks for your input. Do you know if it is possible to change the default settings for all users? So I don't get as many complaints by users. I'm thinking of them opting in to receiving that many mails
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