We have one review in Crucible that is completed, but when anyone clicks the 'Close' button, they get a 'Server Error' message, stating the following:
"URL: /json/cru/CR-608/changeStateAjax
A java.lang.NullPointerException was encountered
No further details were provided.
You are running release CR3.8.0 FE3.8.0 (201504271400192015-04-27)"
This only affects one review; all others are able to close.
Could you please check if you have any non-published draft comments in this review and publish or delete them?
I'm asking because I found one bug report related with the changeStateAjax:
https://jira.atlassian.com/browse/CRUC-7570
Although the error message and the stack trace are different and the bug report is about version 4.0.0, there may be a chance that in version 3.8.0 it manifests differently.
It turns out there was a deleted comment that was preventing the review from closing. Restoring the comment enabled me to close the review. Thanks for your response, it was helpful.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Great! I raised a bug report describing your case: https://jira.atlassian.com/browse/CRUC-7660
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Online forums and learning are now in one easy-to-use experience.
By continuing, you accept the updated Community Terms of Use and acknowledge the Privacy Policy. Your public name, photo, and achievements may be publicly visible and available in search engines.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.