Research how we would integrate risks defined in Jira with Jira Align. Partner with the Jira team to

[Poluru Sai Shilpa]

I need documentation on this

[OpsHub - Enterprise class Integration and Migration Solutions for Jira]

Hi @Poluru Sai Shilpa

When integrating Jira Align with Jira, it's important to choose the right approach based on your requirements. Depending on your use case, you can achieve seamless integration between Jira and Jira Align to ensure consistency across both systems. The integration typically allows for bidirectional data flow, where the creation or update of an issue in Jira automatically creates or updates the corresponding entity in Jira Align, and vice versa.

Key Considerations for Integration:

• Entity Synchronization: You can sync various entity types between Jira and Jira Align, such as tasks, epics, bugs, and stories in Jira, as well as capabilities, initiatives, portfolios, and other high-level items in Jira Align.
• Formatting Consistency: Since Jira Align uses HTML text formatting and Jira uses Wiki markup, it’s important to maintain consistent formatting during integration. This ensures that text-based data, such as descriptions or comments, appear correctly across both platforms.
• Field-Level Conflict Management: In bidirectional integrations, updates may occur simultaneously in both systems, leading to potential data conflicts. Proper conflict resolution mechanisms are necessary to ensure that data remains consistent across Jira and Jira Align, especially when both systems have made changes to the same field.
• Data Granularity: It's important to decide the level of detail required for your integration, especially when tracking status transitions. For example, you may need to determine if you want the integration to track every intermediate status change (like Open -> In Progress -> Resolved) or only the final status (Open -> Resolved).

Depending upon your requirements, it is possible to integrate Jira Align with Jira version using OpsHub’s free Community edition, an Atlassian partner, OpsHub offers a federated integration platform to help ease your integration journey. It will also take care of the above-mentioned points.

Start the integration for free using OIM Community (Free edition) without requiring a license.