I have a situation where I need to move 100+ issues from a "story" issue type to "test scenario" issue type. Since the required fields and the workflow between these 2 issue types are different, I was initially thinking to use External System Import to handle the issue type, update the fields where required and status. However, I just realized that the External System Import does not allow me to map issue type for the change. Is that true?
If so, what other option can I do without manually updating these 100+ issues one by one?
Solved! Go to Solution.
Thank you Elliot. I thought about this option but there are couple reasons why I can't proceed with this option.
After I sent the question above, I found that EXTERNAL SYSTEM IMPORT is still the best option to achieve what I am trying to do. The fact that I cannot map issue type is because I have the same column header name more than once on the csv file. Once I update the header, I can find the issue type to map. Anyway, thank you very much.
Hi Silvia,
it's possible to change issue type during the value mapping in External System Import.
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