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Can't find "Atlassian teams" Team field in JPD

Sébastien RATEL April 11, 2025

Hi guys,

 

We are now supposed to be able to use Atlassian Teams in JPD but I can not see the field in my JPD Global Field admin screen in my One Atlassian demo env. And client want to see this field.

How can I get this field ?

 

Regards

2 answers

1 accepted

1 vote
Answer accepted
Hermance NDounga
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 11, 2025

Hello Sébastien, 

I'm not sure where does your screenshot comes from since there is no UI. If you go in a project and try to add it to a view, it should be there. Otherwise it should be under the Jira fields in the global fields section. 
If it's still not there, you can open a ticket with support because it's a bug -> https://support.atlassian.com/contact/#/ 

Best Regards,
Hermance
Sr. Product Manager @ Jira Product Discovery

 

0 votes
Nikola Perisic
Community Champion
April 11, 2025

Welcome @Sébastien RATEL 

The field is only being called Teams. Check your Project Settings > Fields and then search for Teams field.

Sébastien RATEL April 11, 2025

Hi @Nikola Perisic ,

 

Thank you for your answer. I can not find the field and that's my point (see screenshot).

Sébastien RATEL April 11, 2025

JPD_fields.png

Nikola Perisic
Community Champion
April 11, 2025

That's strange indeed, does creating a custom Team field work as a workaround for the client?

Sébastien RATEL April 11, 2025

Unfortunately not since client want to link the field to the Team Jira field.

I had a look on another One Atlassian environement and I can't see the field too. So I suspect it's due to One Atlassian environments.

Client is waiting to get it's Premium licences on April 30th, I will then see if the field is present on client site.

 

Regards

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