Contributor unable to create ideas in JPD

[NAYANA]

According to the documentation a contributor must be able to create ideas and add insights. However, in our instance (using Free version) there is no option to create ideas for contributors. Is this a bug or an access configuration issue? 

[NAYANA · Accepted solution]

Hi Nick,

Thank you for your response. I was able to figure it out. There is a setting to enable creating ideas for contributors that needed to be toggled ON.

[Nick Haller]

Hi @NAYANA ,

This other Community post might help with enabling your contributors to create ideas:

Letting contributors create ideas in a Jira Product Discovery project

As well this doc; Add a user as a contributor - which outlines how a user is considered a contributor:

Contributors must meet one of the following criteria:

• Have product access to Jira Software, Jira Service Management or Jira Work Management.

• Be a member of the contributors group*

*and how to add the contributors group within your instance if it does not already exist:

1. On the upper right of the navigation bar, select> Products, and then on the left sidebar, select Access under Jira Product Discovery.

2. Enable the contributors group so the users can access Jira Product Discovery projects as contributors.