Create New Ticket By Type Description Bug

[daniel_jones]

Hi JPD Team, 

We've just noticed a bug in the platform when using Create Ideas - Select Idea Type feature. The description is not saving to the selected Idea Type. So when users are submitting a New Idea, they are submitting it with the wrong content :-\ Can you fix this as soon as possible?

As you can see from the screenshots below, the Settings page has the correct content description associated to the correct Idea Type. But when creating a New Idea, the wrong content appears when the Idea Type is selected, as shown in the second screenshot.  

Can you implement a fix for this as soon as possible? 

Thanks. 

[Jack Brickey · Accepted solution]

H @daniel_jones , you should report potential bugs to Atlassian Support. Note: you need to be a technical contact for your instance to open a support ticket.

[daniel_jones]

Thanks - I've escalated this bug. 

[Hermance NDounga]

@daniel_jones could you please drop here your ticket id? I'll delete it when we have found your ticket 

[daniel_jones]

Hi @Hermance NDounga - see the update from Tanguy on this thread here 

I haven't created a specific ticket for this issue. Thanks.