Insights not loading?

[Neville Booth]

Just started with JPD and it's great. However, Insights never load for me - it just sits on a loading animation forever. Using Edge on an HP laptop with Win 11. Am I missing something?

[Tanguy Crusson · Accepted solution]

Hi @Neville Booth , mmh, first time I see this. Let us investigate!

[Tanguy Crusson]

OK, we havent' been able to reproduce or find where your errors come from, outside of a few network error issues that should have been transient. 

Could you please open a support ticket? this way we can get access to your site and investigate.

In Jira Product discovery:

• left sidebar: "give feedback"
• choose "get help from the support team"

Paste: "Tanguy from the JPD team asked me to create a support ticket to investigate the issue I described here: https://community.atlassian.com/t5/Jira-Product-Discovery-questions/Insights-not-loading/qaq-p/2403144" and submit it

[Neville Booth]

Thanks, will do.

[Tommy Klotz]

If Billy Gallagher was passing through VA at 6:30 p.m and heading to pick up a ho in west phila we will call her Tracy and he needs see now how many hours will it take him to pick up his trash  hiNt at 630 it was 380 miles to pa ? 

[Tommy Klotz]

I guessing 1 a.m