Jira Product Discovery Backups

[Robby Keefer]

I want to understand if the Backup for Cloud backup job includes Jira Product Discovery content (Ideas, Idea Attachments, Delivery References, Insights, etc).   

There is conflicting information in the community which makes it unclear if JPD Backup support currently exists.   

[Hermance NDounga · Accepted solution]

Hi Robby, 

The backup will include everything except: 

• Insights
• Views

For views, each project will get a list view, and you'll need to re-create them. For insights, unfortunately, you would need to recreate them manually, and there is no workaround. We are aware this situation isn't ideal and we are working with the team in charge of the backup functionality to include insights in the future. 

Cheers, 

Hermance

[Tanguy Crusson]

Hi @Robby Keefer : @Hermance NDounga (our resident expert for this) is currently away but will reply as soon as she's back.