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Any update on support for OST (opportunity solution trees)

Brent Ritchie
Contributor
June 27, 2024

Happy to hear that this is in discovery, but just wondering where it is now? Many product teams are working (or trying to work) in this framework, but JPD kind of lacks that visual spacial format that makes OST's work so well. 

Products like Vistaly exist (which works exactly like this) but having something native in atlassian would be preferable. Any sort of update would be awesome, thanks!

Edit: just noticed one of Atlassian's growth teams even uses CDH, and OSTs, but not sure where they're doing this and how they're linking this back to JPD and then the delivery work: 

https://community.atlassian.com/t5/Jira-Product-Discovery-articles/5-Continuous-Discovery-Best-Practices-from-the-Atlassian-Growth/ba-p/2692056

8 answers

1 accepted

7 votes
Answer accepted
Tanguy Crusson
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 21, 2024

Hi everyone, it's been a while since the last update on this topic. Good news: we have started working on this. 

As a first step, we're implementing the concept of "issue type", and "relationships" between these issue types, as you can see in this Loom: https://www.loom.com/share/1d360838826842d396ff57d8048dec59

From there, we'll introduce a new type of view (map/tree), so you can do things like this: 

image (9).png

Brent Ritchie
Contributor
October 21, 2024

Awesome news! Looking forward to checking out this tool again now that it’s adopting and facilitating this framework!

Elise Chant
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November 7, 2024

Amazing. Really really really looking forward to this. 

I've been working around this with custom fields, but I find that when I am creating OST that I want to create Outcome, then Opportunity, then Solution (Idea). At the moment PRD wants me to create Solution initially, which I find a little counter intuitive. 

Paulo Costa November 20, 2024

Just came across this as I was searching for a way to generarte a visual representation of a tree for our opps and solutions...
This is how we're working in our Discovery board over the last few months. 
OST.png

 

We have links/relations between opps and solutions (many times with one solution linking "up" to multiple opps). We have list views for each issue type with specific filters to navigate on open opportunities, drafts, etc.

So I guess you are now working on solving our last issue which is "how the hell can we generate a big mindmap with all our active opportunities and related solutions, so that we navigate through them and have our discovery sessions with stakeholders facilitated?"

Cheers, and we're eagerly awaiting for this!

Tanguy Crusson
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 20, 2024

This is by and large the most awaited feature in the history of this product 😅 

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Max Herberger November 20, 2024

@Tanguy Crusson this looks a-mazing! Can't wait to implement this.

Related question to this: if more and more teams work with opps and solutions, do you think Epics in Jira are still useful? In my experience so far, the solution entities basically replace what we have organized in Epics before. So that might be something to consider as well, because right now JPD solutions can not be visualized and accessed in Jira backlogs in the same way as epics, which would be cool though, to actually replace them in that case.

Tanguy Crusson
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 21, 2024

Thanks @Max Herberger . I really don't see JPD replacing Jira for delivery planning and tracking. We don't even support tasks in JPD. JPD is good from big ideas all the way down to Epic, but below that it's a different world. 

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Jens Schumacher - Released_so
Community Champion
November 23, 2024

@Tanguy Crusson I don’t think Max was suggesting that JPD would replace Jira for delivery planning. 

the question, how I’ve read it, was around the relationship of an idea and an Epic. I myself find that Epics often seem redundant and I would prefer to go from Idea straight to Stories and Tasks. But then you‘ll lose the Epic level functionality in Jira. 

How do you guys think of that? Can’t remember if that was covered in the playbook, but don’t think it was. 

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Max Herberger November 23, 2024

Thanks Jens, yes exactly that. When describing problem and solution issues in JPD I'd prefer to use the solutions as epics in Jira, but I can't, because it's different entities. So right now we just tend to not use epic anymore in Jira, but the link between Jira stories and JPD ideas is much weaker displayed in Jira, which is not great.

Tanguy Crusson
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 26, 2024

OK thank you I get it now! Thanks for clarifying, and thanks for the help Jens. There's a number of reasons why we had to choose this model but today we recommend having an issue type at the same level as the idea in the software backlog, at the Epic level or above. You could make it so the Epic doesn't have any description other than a link to the idea (which is why we added the option to embed a card for the idea in the epic's description) but I can't see ideas replacing Epics (because of a whole bunch of platform limitations). 

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Viktor Soullier February 12, 2025

@Tanguy Crusson This looks Amazing !! Do you have an idea of ETA / timings for this to be available ?

Thank you !

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Joost Reijnen
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March 3, 2025

Indeed @Tanguy Crusson where are you with this view? Or do you advise to use whiteboards to create the view?

 

Felix Kunzweiler
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April 24, 2025

This looks really valuable. @Tanguy Crusson is this feature now ready to be tested?

3 votes
Tanguy Crusson
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 29, 2024

Hi @Brent Ritchie , we are currently designing a solution for this. Stay tuned.

Brent Ritchie
Contributor
July 11, 2024

Thanks Tanguy!

1 vote
Judy Edmonds
Contributor
March 3, 2025

Just wonder how this is coming along @Tanguy Crusson 

1 vote
Max Herberger August 7, 2024

Teresa Torres ist doing some free product discovery for you guys here :D https://youtu.be/wJHM3ybdYEs?si=JyTHoJNz-UnC4z3-

1 vote
Max Herberger August 1, 2024

Please hurry D: 

0 votes
Joost Reijnen
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March 25, 2025

When using the problem-solution tree, I notice that the compact view continues to show the connection part where I would expect it to collapse?

Also, I'd love for the issue type icon to show instead of the lines/connection visualization as that is already kind of obvious. We now add the icon at the start of the description to make it more clear they are 'issues' also. It's not the best example, but that's not the point...

 


Screenshot 2025-03-25 at 20.01.47.png

Tanguy Crusson
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 26, 2025

Thanks for the feedback Joost. For now we always show the same thing regardless of the mode, but it's something we plan to iterate on. 

We did try showing the issue type icon everywhere but that was reaaaally busy very quickly. We'll see if we can give different display options.

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0 votes
Kranthi Kiran Pulluru October 19, 2024

Hey folks, 

We are is working on an addon to JPD and Jira to bring in Opportunity Solution Trees into your workflow. 

Currently, our team is doing customer research to gain a better understanding of how teams are using JPD, and how they want to adopt ideas from Teresa's book for their product teams.
Would love to invite you for a short chat if you have something to share - https://calendly.com/thought-flow/opportunity-solution-tree-for-jira-customer-interview

0 votes
Matti Desmet September 18, 2024

@Tanguy Crusson such a system could be powerful:  https://clickup.com/features/mind-maps

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