Anyone having difficulty adding Insights?

[Emily Nash]

This morning both myself and staff are getting the same generic error when attempting to add insights to our Ideas. Did something change recently to cause this bug? 

I've received this error for both Zendesk and Slack insights. Please advise. 

Update: this only appears to be happening when adding the first/initial Insight. We're not receiving this error when adding additional Insights to an already existing list. 

[Tanguy Crusson · Accepted solution]

Thank you @Emily Nash , we're looking into it!

[Kostia · Accepted solution]

Hi @Emily Nash , It's Kostia, engineer from JPD team. We have addressed the issue and you should be able to create insights again. Please let us know if you encounter any issues again and apologies for the inconvenience.

[Emily Nash]

@Kostia @Tanguy Crusson this is working now. Thanks, both!