Daily New Issue Automation

[Sing Chen]

Hi Community,

Looking to get some assistance with an automation.

The goal is to send a daily email with details of any new issues created in the previous 24 hours. However, what I haven't been able to figure out is to only send the email if there have been new issues created in the last 24 hours.

This is what I have and obviously the lookup has no content if there are no new issues.

Thanks in advance!

Sing

[Antonio Valle (G2) · Accepted solution]

IMHO your use case is easily solved with a filter subbscription, as stated by @Sheri Widler 

https://support.atlassian.com/jira-software-cloud/docs/manage-filters/

[Sheri Widler · Accepted solution]

Why not use a filter and subscription?

[Annie Ioceva _Nemetschek Bulgaria_]

This is what I would have suggested:

• Create a filter such as "created >= -24h order by created DESC"
• Subscribe the group that needs to receive the emails from the Details menu of the filter

[Tomislav Tobijas · Accepted solution]

Hi,

If you wish to proceed with automation, you can construct a condition that will take a look at Lookup issue size. If it's greater than 0, then send an email. Just use {{lookupIssues.size}} smart value and Advanced compare condition.

You can also take a look at the following question/thread: https://community.atlassian.com/t5/Jira-questions/lookupIssues-size-not-working-for-me-when-I-want-to-send-an/qaq-p/2127805

Cheers,
Tom

[Sing Chen]

Thanks @Tomislav Tobijas ,it's great to have options!

[Sing Chen]

Thank you all! 👏