The page auto-refreshes automatically

[Grégoire MANIEZ]

Hey there,

Am I the only one encountering this bug recently ?

The page auto refreshes itself every now and then. So it happens that while writing an insight, the entire browser auto refreshes and I lose everything that I was writing.

It is as if Jira Product Discovery had a timer or something that triggers this, with this big downside impact.

Hopefully this will be fixed soon. I lost twice the insight I was trying to write. This is very frustrating.

EDIT : the same thing happens with normal JIRA

[Amanda Barber · Accepted solution]

That's very odd, @Grégoire MANIEZ - I haven't seen this behavior. Are you writing an insight in your browser window or using the Chrome extension? 

[Amanda Barber]

Oops, I see that you mentioned it happens in Jira as well. What browser are you using? Do you have any extensions loaded that might be causing this? I'd try to work in an Incognito/Private browser and see if it's happening there. If not, then it would be worth clearing your cache/cookies and seeing if it happens again.

[Grégoire MANIEZ]

Hey Amanda, thank you for your time.

I'm using Opera and I don't have any extension. I will indeed try clearing my cache, and I will let you know if this doesn't fix the problem.

Thanks!

[Amanda Barber]

I hope that works!