Thinking about the new Connections functionality.
While it absolutely introduces the Opportunity Solution Tree concept, I'm wondering about how Insights would now be used.
If an opportunity is composed of multiple ideas, then wouldn't the need to capture insights be diminished?
or is it that Idea = Opportunity and Insights beef up the idea's validity of something to solve that your user communities really want or need?
My thinking originally is the latter, with insights being duplicative feedback ideas.
@Lisa McCann it really depends on how you approach it. Here's one scenario where different types and insights can work together (that some teams we worked with are using)
We see the case where many small things merge into something bigger, which then gets split into multiple smaller things, etc. This process of shaping and changing includes insights.
(We are going to start exploring better solutions for insights soon)
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