Hello Altassian Community,
Recently we are facing an issue with our Jira Product Discovery. Indeed we have now a blank page:
Our plan is the following:
We have 3 users licensed with respect to the Free plan. I have tried to desactivate one user but still same problem.
I cannot find the root cause of this issue.
Please help.
Thanks
Hi there, I just checked but your license looks OK on the free plan.
I just asked the team to investigate. Can you also please raise a support ticket? In case we need access to your site to investigate
I can confirm we'll need site access. Please create a support ticket.
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Hello @Tanguy Crusson , I'm trying to create the ticket issue but it requests me to go to standard plan:
Thanks for your support
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