Jira Product Discovery

When inviting a user to Atlassian, the default of "Product Discovery" is "User" which causes extra Payment. How can we change it? 

Hey, We have started using Jira Product Discovery and have two distinct Jira Product Discovery projects used by two separate teams. However, some of the ideas on both projects are interrelated and ...

Hello,   I can search for a project just fine, but I can never get the issues that I need. Am I not allowed to search for issues from Team-managed projects? Do I need to be specifically invite...

When we create a delivery issue from Product Discovery we are trying to use Automation to copy fields and I am running into some issues.  I have been able to copy custom fields using Copy, Des...

We have a need to track one or more customers to an Idea so we can generate reports that show "We completed x items for Customer A" or "We have x items on the roadmap for Customer A". Using a multi-...

Hi all, I am trying to import many new ideas into JPD with a CSV file. In JPD, I am using the "Delivery Progress" and "Delivery Status" fields. When importing, I just pasted the Epic issue-id like...

Hi, I have registered for the free version of JPD. I have created a project in JPD and want to be able to create/ add a delivery ticket for my ideas in the Jira software. I am unable to see any of t...

How do you get/allow the Team to submit their own opinion of effort and goal impact on ideas, such that we can collate those votes, understand outlier opinions and get the best idea of those metrics?

Is there a way contributors can access the "create ideas form" on a standalone public page? It has been a challenge educating business users about using Jira when the first interaction is just t...

Hi!  Internally within my organization, I'm proposing the usage of Product Discovery, and wanting to move from Free to Standard Tier.  Do you have any templates or presentations explainin...

Hi all,  I'm using the Jira Cloud Excel plug-in to query some data from both Jira Cloud and Jira Product Discovery. When I export a CSV file from Jira Cloud, the date format in Jira Cloud (bl...

Is there a way a to pull a full export or data dump of all the History under a JPD Idea? This would make finding timestamp changes MUCH more efficient. Maybe an export button?     

Hi All, Currently when creating a new delivery ticket in JPD, the "Create issue" panel pulls in all "required" fields as I would expect: I can then hit the "three dot" menu to add non-required ...

Hello, We have been using a JPD project for months, but in the last week we have experienced a lot of problems with notifications. Notifications are not reaching users when they create an idea or mo...

I want to see all work for a squad whether they are supporting or leading, can I group by those two fields together?

Is there a way to set up quick filters in a JPD view that a Contributor (or anyone) can use? From what I can see, the filters are only visible to the admins and once they're set, it's a static view f...

We have started to publish and push specific roadmaps views to larger internal audiences and would like to track usage of views by these audiences. Is there any in-built functionality in Jira to see...

hey there. we're trying to create ideas through our forge app, but for some reason the forge app doesn't see the Product Discovery projects when trying to createmeta to get the field configuration. ...

Hi Team,  Can you please let us know if filter by JQL query for filtering ideas by current user is available. We have the same use case as Bill Hoo in the below link. https://community.atlassi...

Our JIRA hierarchy uses Initiative -> Epics -> Stories, I used to be able to link the initiative ticket the delivery progress would account for the epics & stories, but now it's only counti...

Hello! Today, suddenly, the extension stopped working - it doesn't load any projects. I tried logging out and in, closing Chrome, reopening, and clearing the cache. Nothing helps.    

I can sort Ideas using a custom text field (e.g. Customer Account Name), but I cannot seem to filter my view using this field.  I can write a JQL query in Jira Software to filter my Ideas with ...

Dear Atlassian Team, Our organization noticed that the status description field is now locked as a system field.  Previously we used the description section of the status field to document imp...

I am trying to write an automation rule so that when a Jira Product Discovery ticket is moved to Jira Engineering via the 'Delivery' button the comments are transposed from the Jira Product Discovery...

Hi there, we've found JPD really useful for quarterly planning at a high level, however we have to then take our plans to another platform to build a more granular view of deliverables by iteration/s...