Changing Parameters in Jira URLs

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Who doesn’t love a shortcut? In addition to Jira’s keyboard shortcuts, another easy way to find what you’re looking for is by changing parameters in URLs in your browser’s address bar.

For example, at the end of your Jira URL, add “/browse/” and an issue ID to go straight to an issue’s details page.

Change:	your-jira-URL/browse/
To:	your-jira-URL/browse/ISSUE-123

Here are some ways I frequently use this “hack”. Simply prepend your Jira URL and change the bolded parameters. In some instances, Jira will redirect you to a longer URL.

Jira Service Management

Customer Portal

Format:

/servicedesk

Specific Service Desk

Format:	/servicedesk/customer/portal/PORTAL-ID
Example:	/servicedesk/customer/portal/4

Request Form

Format:	/servicedesk/customer/portal/PORTAL-ID/create/REQUEST-FORM-ID
Example:	/servicedesk/customer/portal/4/create/34

Individual Request

Format:	/servicedesk/customer/portal/PORTAL-ID/ISSUE-ID
Example:	/servicedesk/customer/portal/4/HELP-1

Queue

Format:	/jira/servicedesk/projects/PROJECT-KEY/queues/custom/QUEUE-ID
Example:	/jira/servicedesk/projects/HELP/queues/custom/59

Jira

Projects

Format:	/browse/PROJECT-KEY
Example:	/browse/HR

Boards

Cloud

Format:	/jira/software/c/projects/PROJECT-KEY/boards/BOARD-ID
Example:	/jira/software/c/projects/DEV/boards/39

Server and Data Center

Format:	/secure/RapidBoard.jspa?rapidView=BOARD-ID
Example:	/secure/RapidBoard.jspa?rapidView=11

Dashboards

Cloud

Format:	/jira/dashboards/DASHBOARD-ID
Example:	/jira/dashboards/10019

Server and Data Center

Format:	/secure/Dashboard.jspa?selectPageId=DASHBOARD-ID
Example:	/secure/Dashboard.jspa?selectPageId=10000 TIP: ID 10,000 is the default system dashboard

Filters

Format:	/issues/?filter=FILTER-ID
Example:	/issues/?filter=10045

JQL Keyword Search

Format:	/issues/?jql=text%20~%20″KEYWORD“
Example:	/issues/?jql=text%20~%20″website%20error“

Tips:

• Use “%20” to represent a space in a URL. For additional character codes, see: HTML URL Encoding Reference.
• In JQL, use the format “text ~ keyword” to find issues that contain specific keywords in an issue’s summary, description, or comment fields.

JQL Query

Format:	/issues/?jql=JQL-QUERY
Example: For the JQL query “status = backlog”	/issues/?jql=status%20%3D%20backlog

Automation Rule

Cloud

Format:	/jira/settings/automation#/rule/RULE-ID
Example:	/jira/settings/automation#/rule/9623874

Data Center

Format:	/secure/AutomationGlobalAdminAction!default.jspa#/rule/RULE-ID
Example:	/secure/AutomationGlobalAdminAction!default.jspa#/rule/2

Have additional examples to share? Post them below!