It's here: 'Work' is the new collective term for all items you track in Jira

[Josh Sherwood]

Hi @Jaden Minix thanks for reaching out, and apologies for the delay in responding.

Our priority is to enhance the overall product experience in Jira for all teams, which involves considering the broader use of our tools and their diverse user base.

This update is part of a wider set of changes on our roadmap aimed at supporting this goal, which most recently includes our improved navigation and UI.

I understand this particular change may not suit everyone. We're actively working on ways to better incorporate the language teams use to describe their work, and will keep everyone updated on these efforts.

Thanks again for your feedback, and appreciate your patience as we implement these changes.

[Josh Sherwood]

@Ondřej Medek thanks for raising this. We're aware of some terminology inconsistencies in our admin experiences, particularly regarding the permissions you mentioned. Our team is actively working on addressing this issue, and updates to these permissions should be made soon.

cc: @Pavol Sočuvka

[Lara_Jones]

@Josh Sherwood  Why would you take a serious tool used for software development and dumb it down like this?  This is like taking the save in menu in Confluence and turning it into a share menu.  

Can we please keep serious tools, serious and stop treating tools like we're influencers? 

[Anton Shiroky]

@Lara_Jones 

I’d say — don’t waste your breath trying to appeal to the product team. It’s clear they’re no longer interested in feedback from long-time users and administrators — the very people who helped their products grow and mature over the years. Instead, the focus now seems to be on creating a one-size-fits-all tool aimed at newcomers with minimal technical background.

While inclusivity is important, it's disappointing to see deep expertise and workflows built over years being dismissed in favor of superficial simplicity. They say they value user feedback, but it increasingly feels like they only value feedback that aligns with their internal roadmap — not the lived experience of their core users.

This direction is frustrating and disheartening. They risk losing the trust and engagement of those who have supported the ecosystem for a decade or more.

[Mark B Wager]

I just received an email from an Atlassian Product Manager... it expressly refers to 'work' as 'issues'.

This is just such a difficult thing to bring to my user-base, it's super confusing.  

In Jira, you can break big ideas down into small, bite‑size pieces of work called ISSUES.  An issue could represent a task, a bug, a feature request, or any type of action your team needs to complete.
Think of Jira as your team's ultimate to‑do list.

Here are some tips from Jira product managers on how you can use issues to make project planning seamless...

Is this email part of a larger Atlassian plan to help us to get used to the idea of "Work"?

Mark

[Jamie Echlin _ScriptRunner - The Adaptavist Group_]

How do I get rid of this banner? I click the X but it just comes back after a refresh.

[Afsheen Sabir]

Hi,

Under "workflow" management, I am unable to publish a newly created workflow, and it has been moved into "Inactive workflows". Even from that I am unable to move it to Active workflow as I was unable to publish that in the first place. The functionality or button for "publish" is not there.

Kindly help me resolve this matter!

[Edie Hovermale]

@Afsheen Sabir , Unfortunately with this wording change many painting/rendering issues have occurred. A workaround I found is to move the web browser tab out of the tab group, that seems to shock the page into painting correctly. Reloading the page does not work. If the issue persist you should put a bug into Atlassian. https://support.atlassian.com/contact/#/

[Jean Gordon]

Another Atlassian change on a whim by people who dont understand what actually works for majority.

Wonder if dumbing down for some who dont have a clue how the majority of business works.

Seriously looking to change tools as Atlassian are not into customer service