Two Step Deletion in Jira

[#1]

Hi Jira Community,
We’re introducing a new two-step process when deleting work items in Jira.

Why we’re making this change
We’ve heard your feedback, and want to help you prevent accidental deletions.

What’s new?
When you attempt to delete a work item, you can now choose to either archive the work item, or confirm that you want to delete it. This feature is currently only available for Premium and Enterprise users.

Tell us what you think
We’re continuing to improve deleting work items in Jira. Tell us what you think by leaving a comment on this post.

Thanks,
Shikhar
Jira Cloud PM

[Debbie Jolley]

tbh it's an annoying overhead

we only give the delete permission to trusted admins - therefore having the extra step to actually delete a ticket adds to the workload

[Wade Snyder]

We do not want this feature. It adds unnecessary steps for our admins to remove unwanted items. Jira support said this was made because people were requesting a recycle bin when tickets were deleted. So instead of making a recycle bin, they now force users to basically type in a captcha on their paid instance of Jira when deleting. Any change made that requires admins to stop what they are doing, take their hand off the mouse and have to now move and look and type on the keyboard is never a good change. Stop treating your users like idiots. 

How do you disable this terrible change? What a bonehead idea from the Jira team.

[James Rickards (Spark-Nel)]

To counter some of the negative (and quite hostile rather than constructive comments here) I like the introduction of the new "Archive" feature.

One of the things that "kept me up at night" was accidental or malicious deletion of issues/work items by users as there wasn't really any way to recover from it.  To meet BCP and Security requirements, it meant removing the ability to delete tickets from all project uses resulting in their projects having un-necessary clutter, or putting workload on me to delete stuff for them.

The new "archive" permission lets me grant archive to the project admins / power users letting them cleanup their own mess.   We'll never agree to actually delete archived tickets, so overall workload on admins will drop.