We’re launching a Jira for Gmail app! 🎉

[#1]

We're excited to introduce our latest integration: Jira Cloud for Gmail, available now.

Whether you’re managing projects, handling customer conversations, shipping code, or coordinating across teams, Jira Cloud for Gmail allows you to stay on top of your work without switching apps.

Gmail seamlessly integrates with Jira so you can turn emails into work items, view, edit, comment on, and track updates to keep work moving forward - right from your inbox.

Top features:

Turn emails into work items: Automatically create work items from the email’s subject and body, or use Atlassian AI to create work items based on the email content.

Access quick view: Jira links in an email automatically appear in the app side panel so you can quickly view key information, including summaries, statuses, assignees, and more.

Edit work items: Update statuses, assign teammates, and add comments - all within Gmail. 

Attach emails to work items: Keep conversations connected by attaching an email as a comment to a work item with one click.

Try it now! 

How to install the Jira with Gmail app 
You must have access to a Jira Cloud site to use this app.

1. Open Gmail in your browser and select the + icon in the right-hand side panel.

2. Enter Atlassian in the Google Workspace Marketplace search bar.

3. Find the Atlassian app, select Install and follow the permission prompts.

4. Once installed, open any email and select the Atlassian icon in the sidebar.

5. Sign in with your Atlassian account to connect Gmail with your Jira site.

We want to hear from you! 
Try the app and tell us what you think. We'd love to hear how you're using it and how we can improve it. For help and support, contact support@atlassian.com.

[Tomislav Tobijas]

A bit late as we switched from Gmail to Outlook a couple of months ago 😅, but it's a nice upgrade!

Will definitely use this on my private instance! Nice 1 :))

[Daniel Bagiński]

Hello,

As a heavy user of Google Workspace and Jira, I absolutely love it! 

Currently, I am looking for a meaningful integration between Jira and Google Chat. I know about Jira for Google Chat, which is, unfortunately, far from perfect. I would like a solution that quickly notifies me about the most important activities in Jira within Google Chat, and also allows me to easily add a comment or edit a work item from the same Google Chat window.

As you know, switching contexts between tools can be painful. Do you have any plans for such integration? I am looking for something similar to what you currently offer with the Jira x Slack integration. A Jira x Google Chat integration would be really beneficial for all companies working in a Google Workspace environment.

Additionally, my dream would be a Jira x Google Calendar integration to link or create work items with Google Calendar events. 

[Muthukumar Ravishankar]

@Tomislav Tobijas - thanks a lot for your feedback :) We do have a Jira Outlook Integration that you can make use of :) - Click here 

[Muthukumar Ravishankar]

@Daniel Bagiński Thanks a lot for your feedback :) We are currently collaborating with Google to enhance the Jira for Google Chat integration. Together, with Google, we do plan to provide the same use cases you have called out. Will keep you informed as soon as they are available.

[Patrick - Canary Apps]

@Daniel Bagiński the Google Chat for Jira integration we built can help with that. We currently support notifications as well as commenting and editing work items from within Google Chat without context switches (and more to come). Happy to help you with the setup, feel free to reach out via our support if this sounds interesting to you

[Florian Reichl]

Maybe have a look at our App as well: Jigo - Google Workspace for Jira 

We were designing the app from a Jira-centric perspective, so @Daniel Bagiński you might not find yourself satisfied - but we think that our approach combines a lot of practical use cases for all Jira teams working with Google Workspace...

[Milad S.]

Great news, @Muthukumar Ravishankar

This will save us time, as we no longer need to create mail handlers for individual projects, allowing users to create new issues from email. Is there any chance you can also add the ability to add the email body as a comment to an existing issue? We have some use cases where an issue occurs in Jira, but there is also some interaction with an external person via email, and users need to somehow add the interaction as a comment in Jira.

Please disregard the comment. I found we can do this. The reason I was unable to find issues was that we are using a custom domain, and I mistakenly linked the Atlassian base URL during the initial setup.

Kind regards,

Milad

[Martin Runge]

This integration brings Atlassian apps closer to where teams work. I believe these "little" helpers simplify the adaptation and introduction of the System of Work, making it easier to transition from collaboration in mailboxes to Jira.

[David Berclaz _Apwide_]

Good news, thanks for releasing this.
Here's my take on the "turn emails into work items":

✅ The AI-generated summary and description? Not bad - it captured the context quite well, but phrased it like a task instead of a bug report.

But it fell short on 3 important points:
❌ Didn’t copy the screenshot from the email
❌ Didn’t prefill the customer in “Raise this request on behalf of”
❌ No suggestion for the correct component (we have multiple apps)

++
David