基本的なことなのかもしれないのですが、、
チケットの登録・更新・削除 をする権限を確認されています。
一般ユーザではチケットの登録・更新・削除はできないのでしょうか。
Hi @松本優子 ,
Please refer to the following posts.
Permissions for classic projects
Manage how people access your next-gen project
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